Frequently Asked Questions
How do I apply to work with CareBrix?
To apply, contact CareBrix through WhatsApp and select “I’m an applicant looking for work.” You will then be guided through the application and onboarding process.
Before being considered for placement, applicants must meet the relevant experience, compliance, reference and training requirements for their role.
Before being considered for placement, applicants must meet the relevant experience, compliance, reference and training requirements for their role.
What types of roles does CareBrix recruit for?
CareBrix supports applicants looking for live-in care, healthcare assistant, care and support worker and registered nurse opportunities, depending on current client requirements.
The experience, qualifications and compliance requirements will vary depending on the role.
The experience, qualifications and compliance requirements will vary depending on the role.
What experience do I need to work as a live-in carer?
For live-in care opportunities, CareBrix generally looks for applicants with relevant UK live-in care experience. Some placements may have additional requirements depending on the individual’s care needs.
Can I work with CareBrix on a self-employed basis?
Yes. CareBrix works with suitable self-employed carers for relevant opportunities.
Applicants must have the appropriate self-employed status and meet our requirements for experience, documentation, references, training and compliance.
Applicants must have the appropriate self-employed status and meet our requirements for experience, documentation, references, training and compliance.
What documents and checks do I need?
Depending on your role, you may need to provide proof of identity and right to work, DBS information, training certificates, references, evidence of self-employed status/UTR and other relevant compliance documents.
The exact requirements will be confirmed during your application.
The exact requirements will be confirmed during your application.
What training do I need?
You must complete the mandatory training required for your role and placement.
This can include areas such as safeguarding, moving and handling, infection prevention and control, medication awareness and health and safety. Additional training may be required depending on the placement.
This can include areas such as safeguarding, moving and handling, infection prevention and control, medication awareness and health and safety. Additional training may be required depending on the placement.
Do I need references and a DBS?
Yes. Appropriate references and DBS checks are part of our compliance process where applicable.
A DBS registered with the DBS Update Service may be preferred because it can make ongoing verification easier.
A DBS registered with the DBS Update Service may be preferred because it can make ongoing verification easier.
What happens after I apply?
Your application will be reviewed against our requirements. The process may include an interview, verification of your experience, references, DBS and other compliance checks, followed by any required training.
Once your requirements have been completed successfully, you can be considered for suitable placements.
Once your requirements have been completed successfully, you can be considered for suitable placements.
How long does the application process take?
There is no fixed timeframe because it depends on how quickly the required documents, references, DBS checks and training are completed.
Providing complete and accurate information promptly can help prevent delays.
Providing complete and accurate information promptly can help prevent delays.
How will I know about available work?
Once you have completed the relevant onboarding and compliance requirements, CareBrix can consider you for suitable opportunities based on your experience, availability and the requirements of our clients.
We will contact you using the details you provide, including WhatsApp where appropriate.
We will contact you using the details you provide, including WhatsApp where appropriate.
What staffing solutions does CareBrix provide?
CareBrix provides flexible healthcare staffing solutions for organisations that require additional care personnel.
Our staffing pool can include live-in carers, care and support workers, healthcare assistants, registered nurses and healthcare cleaners, depending on availability and client requirements.
Our staffing pool can include live-in carers, care and support workers, healthcare assistants, registered nurses and healthcare cleaners, depending on availability and client requirements.
Do you provide staff to care homes and supported living services?
Yes. CareBrix can support care homes, supported living services and other care organisations with temporary, ongoing and planned staffing requirements.
The staff supplied will depend on the organisation’s requirements and the availability of suitably qualified and experienced workers.
The staff supplied will depend on the organisation’s requirements and the availability of suitably qualified and experienced workers.
Can I request temporary or long-term staff?
Yes. We can support both short-term and longer-term staffing requirements.
This can include planned cover, ongoing staffing requirements, increased demand and other situations where an organisation needs additional care personnel.
This can include planned cover, ongoing staffing requirements, increased demand and other situations where an organisation needs additional care personnel.
Can I request a specific type of care worker?
Yes. When requesting staff, you can specify the type of worker required, including experience, qualifications, skills, location, shift pattern and other relevant requirements.
This allows us to assess which available staff are most suitable for your organisation.
This allows us to assess which available staff are most suitable for your organisation.
How quickly can CareBrix provide staff?
For standard staffing requirements, the timeframe depends on the type of staff required, location, start date and availability.
For emergency staffing, we aim to respond within 24 hours, subject to availability. Where possible, we recommend that organisations plan staffing requirements in advance.
For emergency staffing, we aim to respond within 24 hours, subject to availability. Where possible, we recommend that organisations plan staffing requirements in advance.
What are your staffing rates?
Our rates currently start from £20 per hour for hourly staffing and £900 per week for live-in care.
These are starting rates rather than fixed rates. The final rate can vary according to location, role, experience, care requirements, shift pattern and current market conditions.
These are starting rates rather than fixed rates. The final rate can vary according to location, role, experience, care requirements, shift pattern and current market conditions.
How do I request staff?
You can submit a request through the Request Staff page on the CareBrix website.
The form allows you to provide information about your organisation, staffing requirements, location, start date and urgency so that we can assess the request properly.
The form allows you to provide information about your organisation, staffing requirements, location, start date and urgency so that we can assess the request properly.
What happens after I request staff?
We review your requirements and confirm whether we can support them. We then discuss availability, rates and the proposed staffing arrangement.
If you decide to proceed, the required agreement must be signed and the agreed payment arrangements must be in place before staff are deployed.
If you decide to proceed, the required agreement must be signed and the agreed payment arrangements must be in place before staff are deployed.
Do I need an agreement before staff can be supplied?
Yes. A service agreement or contract must be in place before CareBrix staff are deployed.
This applies to both planned and emergency staffing. Having the agreement in place ensures that both parties understand the staffing arrangements, rates, responsibilities and payment terms.
This applies to both planned and emergency staffing. Having the agreement in place ensures that both parties understand the staffing arrangements, rates, responsibilities and payment terms.
Will CareBrix invoice my organisation?
Yes. CareBrix invoices organisations according to the agreed staffing rates and payment terms.
The commercial arrangements will be agreed before staffing begins, so the organisation understands the applicable rates and payment obligations before staff are deployed.
The commercial arrangements will be agreed before staffing begins, so the organisation understands the applicable rates and payment obligations before staff are deployed.
CareBrix is looking to take on subcontracted care work from organisations that already have care contracts or workloads that they need support delivering.
We are not looking for subcontractors to work underneath CareBrix.
We are not looking for subcontractors to work underneath CareBrix.
What is subcontracting?
Subcontracting is where one organisation has a contract or piece of work that it needs delivered but uses another suitable organisation to carry out part of that work on its behalf.
For example, a larger care provider may have received a contract or additional care workload but may not have enough internal capacity to deliver all of it. Instead of turning work away, they may subcontract part of the work to another suitable care provider such as CareBrix.
In this arrangement, CareBrix provides the agreed care service and staffing under a formal subcontracting agreement.
For example, a larger care provider may have received a contract or additional care workload but may not have enough internal capacity to deliver all of it. Instead of turning work away, they may subcontract part of the work to another suitable care provider such as CareBrix.
In this arrangement, CareBrix provides the agreed care service and staffing under a formal subcontracting agreement.
Is CareBrix looking for subcontractors?
No. CareBrix is not currently looking for subcontractors to work for us.
We are looking to take on subcontracted care work from care providers, agencies and organisations that need additional capacity to deliver their existing workload or contracts.
This is particularly relevant to organisations that have more care work than they can comfortably manage with their existing workforce.
We are looking to take on subcontracted care work from care providers, agencies and organisations that need additional capacity to deliver their existing workload or contracts.
This is particularly relevant to organisations that have more care work than they can comfortably manage with their existing workforce.
Who can benefit from subcontracting work to CareBrix?
Subcontracting can benefit care providers and organisations that have additional work but do not have sufficient staffing or operational capacity to deliver it themselves. For example, an organisation may have:
- A local authority contract with more work than its current workforce can manage
- New packages of care that it needs to deliver
- Additional clients or placements
- A temporary shortage of suitable staff
- Expansion into a new area
- Increased demand that its existing team cannot accommodate
Subcontracting can allow the organisation to take on or retain work while using CareBrix to support delivery.
What types of care work can CareBrix take on through subcontracting?
CareBrix can consider subcontracting arrangements involving:
- Domiciliary care
- Live-in care
- Supported living
Our main focus is expected to be domiciliary care subcontracting, where another provider has care packages or contracted work that they need additional capacity to deliver.
Each opportunity would be assessed individually to ensure the work is suitable for CareBrix to undertake.
How does a CareBrix subcontracting partnership work?
The arrangement begins with both organisations discussing the work that needs to be delivered.
If the opportunity is suitable, the organisations agree the scope of the subcontracted work, responsibilities, staffing arrangements, commercial terms and other requirements. A formal subcontracting agreement is then put in place.
Once the agreement is active, CareBrix can provide the agreed care services and staffing for the work covered by that agreement.
If the opportunity is suitable, the organisations agree the scope of the subcontracted work, responsibilities, staffing arrangements, commercial terms and other requirements. A formal subcontracting agreement is then put in place.
Once the agreement is active, CareBrix can provide the agreed care services and staffing for the work covered by that agreement.
What is the difference between subcontracting and using CareBrix for staffing?
A staffing solution is generally used when an organisation needs additional individual staff to support its own workforce. For example, a care home may need two additional care workers for a particular shift or period.
Subcontracting is different. It is where an organisation gives CareBrix an agreed piece of care work or service delivery responsibility under a formal subcontracting agreement.
In simple terms:
- Staffing solution — “We need additional staff.”
- Subcontracting — “We have care work to deliver and need another organisation to help us deliver it.”
When would an organisation consider subcontracting to CareBrix?
Subcontracting may be suitable when an organisation has more work than its existing team can manage.
For example, a provider may receive additional care packages from a local authority but not have enough available staff to deliver them.
Rather than refusing the work or struggling to maintain capacity, the provider could discuss subcontracting part of the workload to CareBrix.
For example, a provider may receive additional care packages from a local authority but not have enough available staff to deliver them.
Rather than refusing the work or struggling to maintain capacity, the provider could discuss subcontracting part of the workload to CareBrix.
Does CareBrix provide emergency staffing through subcontracting?
No. Our emergency staffing service and our subcontracting service are separate arrangements.
Emergency staffing is designed for organisations that need individual staff at short notice. Subcontracting is a planned business-to-business arrangement where there is an agreed scope of work and a formal subcontracting agreement in place.
Subcontracting therefore requires proper planning, assessment and an agreement before the work begins.
Emergency staffing is designed for organisations that need individual staff at short notice. Subcontracting is a planned business-to-business arrangement where there is an agreed scope of work and a formal subcontracting agreement in place.
Subcontracting therefore requires proper planning, assessment and an agreement before the work begins.
Who is responsible for the work under a subcontracting agreement?
Responsibilities will depend on the specific subcontracting arrangement and will be clearly set out in the agreement between the organisations.
The agreement should establish matters such as the scope of services, staffing responsibilities, compliance requirements, communication, quality expectations, reporting and commercial arrangements.
This ensures both organisations understand their responsibilities before the subcontracted work begins.
The agreement should establish matters such as the scope of services, staffing responsibilities, compliance requirements, communication, quality expectations, reporting and commercial arrangements.
This ensures both organisations understand their responsibilities before the subcontracted work begins.
How can I discuss subcontracting work with CareBrix?
If your organisation has care work, contracts or additional workload that you are considering subcontracting, you can contact CareBrix through our WhatsApp contact page and select “I’m an agency/provider looking to subcontract work.”
This route is specifically for organisations that want to discuss subcontracting care work to CareBrix.
This route is specifically for organisations that want to discuss subcontracting care work to CareBrix.
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