Frequently Asked Questions
1. Is there work available?
Yes! We have ongoing opportunities for reliable, caring individuals. Work is available across various care settings, depending on your experience and availability.
2. Do I need experience to apply?
Ideally, we require a minimum of 6 months’ experience within the last 5 years in a care-related role. However, we also offer training for new candidates who are passionate about care work.
3. Do you offer training?
Yes. We provide training that meets industry standards. Some of our courses are free, while others may attract a small fee. You’ll be advised of any costs before you enrol.
4. Will I receive certificates after training?
Yes. We provide training that meets industry standards. Absolutely. You will receive certificates upon successful completion of your training, which you can use to support job applications.
5. Do I have to be self-employed to work with CareBrix?
Yes. We provide training that meets industry standards. Some roles require you to be self-employed. If that applies to the job you’re interested in, we will let you know and help guide you through the process.
6. How do I register as self-employed?
Yes. We provide training that meets industry standards. We support candidates in registering with HMRC to become self-employed. The process is simple, and we’ll help you apply for a UTR number (Unique Taxpayer Reference), which is needed for your tax returns.
7. Do I need to register a business or a company on Companies House to get a UTR number?
No. You don’t need to register a limited company. A UTR number is for sole traders (self-employed individuals) and can be obtained directly through HMRC.
8. Why do I need a UTR number?
Your UTR number is issued by HMRC and is used to track your self-assessment tax returns. It’s essential for anyone working as self-employed.
9. How will I do my tax returns?
We work with trusted accounting partners who support our workers with self-assessment and tax submissions. We’ll refer you to them when you’re ready.
10. Can I get support with self-employment insurance?
Yes. We can help you set up affordable insurance suitable for your role in care—such as public liability insurance—so you’re fully protected.
11. How do I join CareBrix?
Click the “Apply Now” or “Join Us” button on our website and complete the short form. One of our team members will be in touch to guide you through the next steps.
CareBrix Mentorship Programme
1. What is the CareBrix Mentorship Programme?
Our mentorship programme is a 4-week support scheme designed to guide care business owners and aspiring care providers through key areas like recruitment, compliance, business setup, and growth—whether you’re CQC-registered or not.
2. Who is the mentorship programme for?
It’s ideal for:
• New and aspiring care agency owners
• Independent recruiters
• Those supplying staff to care homes or domiciliary settings
• Anyone looking to start or improve their care business operations
3. What will I learn during the programme?
You’ll learn:
✅ Where and how to recruit staff
✅ How to ensure recruitment is compliant
✅ What documents and checks are legally required
✅ Business structure advice (including self-employed vs employed models)
✅ How to prepare for CQC registration (if applicable)
✅ Tools and templates to support your journey
4. Is the programme free?
We offer both free guidance and paid options with added value such as personalised support, editable templates, and one-to-one mentoring. Pricing details are available during your onboarding call.
5. Do I need to be CQC-registered to join?
No. You do not need to be CQC-registered to join. Whether you’re already trading or still planning your setup, we can support you.
6. How is the programme delivered?
The mentorship is delivered online through a mix of:
• Weekly live sessions
• Templates and checklists
• Q&A support
• Optional one-to-one mentoring
7. Will I get documents and templates to use?
Yes! You’ll receive a toolkit of useful templates, such as:
• Application forms
• Compliance checklists
• Recruitment packs
• Onboarding documents
And more—depending on your chosen tier of support.
8. Can I still join if I’ve already started my business?
Yes. Whether you’re just starting out or already operating, the programme will help strengthen your compliance, recruitment process, and business structure.
9. How do I join the mentorship programme?
Simply fill out our interest form on the website or contact us directly, and a member of our team will get in touch to get you started.
Proud to Support
